Misrad Hapnim Offices in Israel: Addresses, Appointment Booking

You can click a section below to jump directly to the relevant part:

• check_circleMain PIBA Visa Department Offices in Israel
• check_circleCommon Services and Where to Book Them

In daily speech, many people still call the office Misrad Hapnim.

In practice, visa and status services are handled by the Population and Immigration Authority, usually called PIBA in English and רשות האוכלוסין וההגירה in Hebrew.

For couples in the Israeli spouse or partner visa process, this is the authority that handles:

• check_circleapplications for legal status based on a relationship with an Israeli citizen or permanent resident
• check_circlepartner visa files
• check_circlegradual process renewals
• check_circleB/1 and A/5 status steps
• check_circleinterviews and document review
• check_circlevisa extensions and status questions
• check_circleinvitations for foreign family members or visitors in relevant cases
• check_circlesome citizenship and status applications

The same authority also handles services for Israeli citizens and residents, such as passports, ID cards, and population registry updates.

Not every Misrad Hapnim service is booked in the same way.

This is one of the most important things to understand before trying to make an appointment.

Visa and Status Services

Visa and status services are usually handled by the visa department - מחלקת אשרות.

This can include:

• check_circlespouse visa / partner visa process
• check_circlegradual process applications
• check_circlevisa extensions
• check_circletourist visa matters
• check_circleinvitations for foreign visitors or family members
• check_circlehumanitarian applications
• check_circlestudent, clergy, expert, or other visa categories
• check_circlecitizenship or status questions after an application has already been opened

For many visa services, you need a pre-scheduled appointment or an online application. You usually cannot just arrive and expect a full visa service.

Passport, ID, and Registry Services

Passport, ID, and registry services are usually handled separately.

This can include:

• check_circlepassport renewal
• check_circleIsraeli ID card services
• check_circlebiometric documentation
• check_circlepopulation registry updates
• check_circlecertificates from the population registry
• check_circleaddress updates
• check_circlemarital status updates

Appointments for these services are usually booked through GoVisit, not through the visa department appointment form.

GoVisit is an official appointment-booking website for Israeli government services.

There are different ways to request a visa department appointment, depending on what you need.

General Visa Department Appointment

For general visa department matters, PIBA has an online form for scheduling an appointment at the visa department.

Official visa department appointment form.

This form is usually relevant for:

• check_circlegeneral visa services
• check_circlechecking the status of a pending visa application
• check_circletourist visa matters
• check_circlevisitor invitation issues
• check_circlehumanitarian applications
• check_circlestudent, clergy, expert, or other visa categories
• check_circlesome citizenship or status matters

This form is not the same as booking a passport appointment.

First Partner Visa Application

The first application to start the spouse or partner visa process is not just a regular branch appointment.

It is submitted through the official online service for requesting legal status for a foreign partner of an Israeli citizen or permanent resident.

Official partner-status application service.

This applies when an Israeli citizen or permanent resident is in a relationship with a foreign partner and wants to start the process for the partner to receive legal status in Israel.

Partner Visa Renewals

Partner visa renewals are usually handled according to the specific instructions given by PIBA and the relevant branch.

In practice, renewal preparation should start early, because documents may need to be collected, updated, translated, or submitted before the meeting.

Do not wait until the current visa or status is close to expiry before checking what your branch requires.

Passport, ID card, and many registry services are booked through GoVisit.

GoVisit is a website, not only a mobile app. It lets you search for government services, book appointments, manage appointments, and change or cancel appointments online.

GoVisit

Use GoVisit for services such as:

• check_circlepassport renewal
• check_circlebiometric passport
• check_circleIsraeli ID card
• check_circleregistry changes
• check_circlecertificates
• check_circlesome citizenship and documentation services

For passport applications, the official gov.il passport service also directs users to make an appointment and apply in person.

Official passport application service.

Do not use the visa department appointment form for passport renewal unless the official page specifically directs you there.

For visa services, the safest answer is: do not rely on walk-in service.

PIBA offices generally treat visa, status, citizenship, passport, and biometric documentation services as appointment-based services.

Some branches may have limited handling for basic questions or appointment-related issues, but this can change by branch, by day, and by workload. Unless the official branch page says otherwise, assume that full visa and status services require a scheduled appointment.

What Walk-In Service May Help With

If a branch allows any in-person inquiry without a scheduled appointment, it may sometimes help with:

• check_circleasking where to submit a request
• check_circleleaving personal details
• check_circleasking about a pending appointment request
• check_circlebasic information about which form to use
• check_circlesimple visa department inquiries
• check_circletrying to schedule a future appointment

What Walk-In Service Usually Will Not Cover

Walk-in service usually will not be enough for:

• check_circlea spouse visa interview
• check_circlea full partner visa application
• check_circlea renewal meeting that requires review
• check_circlean A/5 upgrade meeting
• check_circlea passport renewal that requires appointment booking
• check_circlea complex status decision
• check_circleany service that official PIBA instructions say requires a scheduled appointment

If your case is connected to the partner visa process, it is better to use the official online application or appointment route and keep written proof of what you submitted.

Before going to a branch, prepare basic identification and case details.

Useful items can include:

• check_circleIsraeli ID card of the Israeli partner
• check_circleforeign partner’s passport
• check_circlevisa or entry permit, if relevant
• check_circleapplication number or file number, if you have one
• check_circleprinted appointment confirmation
• check_circlecopies of documents already submitted
• check_circlerecent correspondence from PIBA
• check_circlephone number and email address used in your application

For partner visa cases, both partners may need to attend some appointments. Follow the instructions given by your specific branch.

The general PIBA service number is *3450.

The call center can help with general service information and may guide you to the correct form or office.

For complex visa questions, especially partner visa questions, the branch handling your file is usually more relevant than the general call center.

If you already have an open file, keep your inquiry short and include:

• check_circleboth partners’ full names
• check_circleIsraeli ID number, if relevant
• check_circleforeign passport number
• check_circlefile number or application number, if you have it
• check_circleshort explanation of what you need
• check_circlephone number and email address

The table below is a practical directory based on official PIBA branch structure and publicly available contact information.

Some branch contact details are based on practical public contact information and may change. Always verify the address, reception hours, available services, and contact method on the official gov.il branch page before going.

Before visiting a branch, check these points:

• check_circleWhich branch handles your address or file
• check_circleWhether the service is visa/status or passport/registry
• check_circleWhether an appointment is required
• check_circleWhether the appointment should be booked through GoVisit or the visa department form
• check_circleWhether you need both partners to attend
• check_circleWhether you need original documents or copies
• check_circleWhether your documents need apostille, translation, or notarization
• check_circleWhether the office address has changed

For couples in the spouse or partner visa process, it is especially important to keep a written record of submitted forms, appointment requests, emails, and confirmations.